At Hillhurst Dental, as a Downtown Calgary Dentist I believe that clarity and excellent communication is the key to a respectful relationship. In an effort to ensure your next dental appointment is as pleasant and predictable as possible, we would like to inform you of our office policies.
Please understand that it is your responsibility to keep track of your upcoming dental appointment. As a courtesy, we send reminders to you 2-3 weeks prior to your scheduled appointment and confirmation calls or emails 1 day prior to all appointments.
Although we will make every effort to contact you prior to any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.
Due to a continuous high demand in prime appointment times, should you need to cancel or reschedule your appointment, we require a minimum of two business days’ notice. In the case, where insufficient notice is given, a missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment.
If you have any questions about any of these policies, please do not hesitate to call us at (403) 263-7779, or email us at email@example.com.